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Frequently asked questions

How Maplebind works, your privacy, fees, and more.

Getting started

How does Maplebind work?+
You fill out one short form about your car or home. We match you to up to 5 RIBO-licensed Ontario brokers who compete for your business. You compare their quotes side by side and pick the one you like — only then does the broker get your contact details.
Can I deal with a broker in my own language?+
Yes — that’s a core reason Maplebind exists. We match you to brokers who speak your preferred language. We support English, 简体中文 (Mandarin), 粵語/繁體 (Cantonese), and French.
How quickly will I get quotes?+
Brokers are notified the moment your request is routed, and most respond within a few hours. You’ll typically have several quotes to compare the same day.
Can I get fewer brokers / just one?+
Yes. When you submit, you can choose an “exclusive” lead — routed to a single best-matched broker instead of up to 5. Fewer quotes to weigh, but a more focused, one-on-one experience.

Privacy & data

Will I get spammed with calls after I submit?+
No. Your name, phone, and email stay hidden. Brokers see only a masked request (first name + general area) and submit a blind quote. Your contact details unlock for one broker only — the one you choose. No call-bombing, ever.
Where is my data stored?+
Your application data and database are hosted in Canada (Toronto), in line with PIPEDA. We follow data-minimization: we collect only what’s needed for a quote and mask your contact details until you select a broker.

Brokers

Are the brokers actually licensed?+
Yes. Every broker on Maplebind is licensed by RIBO (the Registered Insurance Brokers of Ontario) and carries active errors-and-omissions insurance. We verify both before a broker can receive any leads.

Cost & fees

Does it cost me anything?+
No. Maplebind is completely free for shoppers. We never charge you, and using us does not change your premium — brokers quote their carriers’ filed rates either way.
How does Maplebind make money?+
Brokers pay Maplebind a flat advertising fee to receive and quote leads. It’s not a commission and it never depends on whether you buy — so no one has an incentive to push you toward a pricier policy. You always pay $0 to us.

Bundles

Can I bundle auto and home?+
Yes. Submit one bundle request and we route your auto + home together to brokers who write both. They apply the multi-line discount automatically — typically 5–10% — and you get one set of quotes to compare.

Still have a question? Ask Maple, our assistant — or get matched to brokers now.

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